PIPaL: JISC BCE at Loughborough


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Process Improvement Pilot at Loughborough (PIPaL) was funded under the Joint Information Systems Committee (JISC) Business and Community Engagement programme.  The project ran from June 2009 to April 2010.

Our stakeholders and their nominees provided the raw material for this study.  We are indebted to them for sparing us the time to discuss their work, and for their contributions to the feedback that we have provided in this report on the JISC Self-Analysis templates.  We are particularly grateful to Phill Dickens, Pro-Vice Chancellor (Enterprise); Jon Walker, Director of External Affairs; Ian Cairns, Director of Marketing & Communications; Hannah Baldwin, Head of Public Relations; Jim Overend, Head of Alumni Relations; Kathryn Walsh, Director of Business Partnerships; Chris Garrod, Assistant Registrar (Graduation); Julie Taylor, Consultancy Manager and Richard Barber, Information Officer for Development and Alumni Relations.

We gratefully acknowledge the support provided by our JISC Programme Manager Simon Whittemore and the Relationship Management Support and Synthesis (RMSAS) team at the University of Bolton.  Sharon Perry and Paul Hollins in particular worked above and beyond the call of duty to ensure that projects in the programme kept in touch with each other both directly via face to face meetings and Web 2.0 technologies such as blogs and Twitter.

Finally a note about the images that we have used to mark the sections of this document.  These pictures provide very visible evidence of Loughborough’s thriving relationships with major local and national employers.  They show a mixture of Loughborough students on industrial placement, and mature students working towards additional qualifications through Loughborough University courses.


Written by Martin Hamilton

September 3, 2010 at 11:59 pm

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