JISC PIPaL Case Study
This is the site of PIPaL, a JISC funded project at Loughborough University looking into Customer and Partner Relationship Management.
Click on the title page of our report to begin reading our case study.
This work was part of a larger programme of Business and Community Engagement projects: http://jisc.cetis.ac.uk/domain/relationship-management
The PIPaL project team consisted of Martin Hamilton, Sally Brown and Anjana Lad from the IT Services department at Loughborough University. The case study contains material contributed by Andrea Addison from IBIX5 consulting.
Readers may also be interested in the results of a research project looking into the academic theory underlying the JISC Self-Analysis Framework.
All original material is presented under a Creative Commons Attribution Share-Alike license
